SmallBizGenius Analysis
Everythingbutwater receives overwhelmingly negative reviews regarding product quality and customer service. Customers report issues with swimwear falling apart after minimal use and difficulty obtaining refunds or exchanges.
Category Breakdown
Scores based on analysis of 10 recent reviews
Product Quality
2.0/10Reviewers consistently report issues with the quality of Everythingbutwater's products, particularly swimwear. Many customers state that items fall apart, bubble, or experience color bleeding after only one or a few uses, leading to disappointment and wasted money. For example, one reviewer stated their "swim suit of $200 fell apart after one wear."
8 reviews mention thisCustomer Service
1.5/10Customer service is a major pain point, with reviewers describing it as unhelpful and unwilling to resolve issues. Many customers report difficulty obtaining refunds or exchanges, even for defective items, and feel that the company does not stand behind its products. As one reviewer put it, "The worst customer service expletive."
8 reviews mention thisReturns & Refunds
1.0/10The return and refund policies are frequently criticized as being restrictive and unfair. Customers often report being denied refunds or exchanges, even when products are clearly defective, and feel that the company prioritizes its own interests over customer satisfaction. One reviewer stated, "they won’t take refunds."
6 reviews mention thisPros & Cons
Common Complaints
"Swim suit of $200 fell apart after one wear."
"The worst customer service expletive."
""Its your own fault" No exchange or refund!!!"
"Shipped the wrong item despite my providing a product number"
"small was sized for non human proportions and the interior fabric amount is larger than the exterior amount and poorly gathered."
Common Questions About Everythingbutwater
Answers derived from customer review patterns
Is Everythingbutwater legit and trustworthy?
Based on the available reviews, there are significant concerns regarding the legitimacy and trustworthiness of Everythingbutwater. Customers frequently report issues with product quality, customer service, and return policies. Many feel that the company does not stand behind its products and is unwilling to resolve issues fairly. Given these negative experiences, it's advisable to exercise caution when considering purchasing from Everythingbutwater.
Based on 4 reviewsDoes Everythingbutwater have good customer service?
The consensus from the reviews is that Everythingbutwater's customer service is poor. Customers report difficulty getting in touch with representatives, unhelpful responses, and a general unwillingness to resolve issues, particularly regarding refunds and exchanges. Many reviewers express frustration with the lack of support and feel that their concerns are not taken seriously. This makes it difficult to recommend them for small businesses.
Based on 4 reviewsWhat is Everythingbutwater's return policy like?
The reviews suggest that Everythingbutwater's return policy is restrictive and unfavorable to customers. Many reviewers report being denied refunds or exchanges, even for defective items, and feel that the company prioritizes its own interests over customer satisfaction. Some customers have noted short return windows and difficulties in obtaining cash refunds. This policy is a significant source of frustration for many customers.
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